BIND
FLOW CUSTOMER ENGAGEMENT PLATFORM

The engagement platform built on direct operator connections.

SMS over our own operator connections, plus RCS, Viber and WhatsApp on the same platform, all handled in the EU and improved by AI that tells you what to send next.
Three operator networks connected directly to Bind Flow, sending SMS, RCS, Viber and WhatsApp with delivery rates, next to an AI suggestion and an RCS offer on a phone

AI layer, built in, not bolted on

Recommends the best channel, send time and audience for every message.

  • Bind AI
  • Send-time optimization
  • Channel optimization
  • Predictive audiences

L4 · Engage

No-code campaign tools

For marketing and business users.

Campaign builder

Write, approve and send without a developer.

Journeys

Flows triggered by behavior, time or events.

Segmentation

Build a segment once. Reuse it everywhere.

Geo-targeting

Reach customers by location and local time.

Approval flows

Every sender reviewed, with a record of who approved it.

Analytics & ROI

Opens, replies and revenue per campaign, matched to cost.

L3 · Orchestrate

Building-block APIs

For developers and product teams.

Unified messaging API

One API for SMS, RCS, Viber and WhatsApp. If a message isn’t delivered, it falls back to the next channel automatically.

Verify / OTP

One-time passwords and 2FA delivered over SMS, Viber or WhatsApp, with fallback built in.

Fraud protection

Detects artificial traffic and SMS pumping at the network level, before it reaches your invoice.

L2 · Reach

Mobile messaging channels

For developers and integrators.
  • SMS
    Branded sender IDs with reliable, operator-direct delivery.
  • RCS
    Branded messages with images, carousels and buttons in the native inbox.
  • Viber
    Business messages on the app with the highest reach in the region.
  • WhatsApp
    Two-way conversations on one of the world’s most used chat apps.
  • Delivery reporting
    Real-time status for every message, down to the operator, with failures explained.

L1 · Identify

Number intelligence

For security, risk and developers.

Number lookup

Know which numbers are valid, active, ported or roaming before you spend a single send on them — the data every layer above relies on.

Sender ID protection

Registers and protects your sender IDs on mobile networks, so no one can impersonate your brand.

L0 · Infrastructure

Direct operator connections

For enterprises and operators.

Direct operator routes

Our own connections to operators, with no reseller in between — better SMS pricing and delivery.

Messaging gateway

High-throughput SMPP and HTTP access, built for peak campaign volumes.

EU-native platform

Built and operated in the EU, by a team that answers in your time zone.

Dedicated setups

Reserved throughput and custom routing for high-volume senders, agreed case by case.

Your contacts, in one place

One contact list used across the platform — a segment you build once works everywhere, with consent tracked per contact.

Segments

Consent

Preferences

Import & sync

Build & connect

  • REST API
  • SDKs
  • Webhooks
  • Integrations
  • Operational dashboard
  • Expert support

Pricing

Pick a plan. We’ll set it up with you.

Channels are activated separately, you pay only for the ones you use.

See pricing

Platform subscription

Tiered by contacts and features, with discounts for annual commitment.

Usage-based

Per message, lookup or verification, with prices that drop as volume grows.

Managed service

Dedicated setup with a custom commercial model.

SECURITY & COMPLIANCE

The controls your technical team expects.

European data residency

Your contacts stay in the EU. Which countries and which entities is on the security page.

GDPR

Consent sits on the contact record with its source and date, and a send is refused when it is not covered.

Certifications

Published with scope and status, including PCI DSS and anything not held.

Encryption & failsafes

Encrypted in transit and at rest. Handled at channel level and again at routing level.

Operator-grade security

Reliable messaging backed by direct operator partnerships and years of telecom experience.

Certifications, encryption, data residency and the sub-processor list — audit documents included.

Security & compliance

One platform, one accountable partner

Bind console showing an SMS profile going live