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Rich Media

Messaging

Rich media in messaging refers to content beyond plain text — including images, video, audio, GIFs, carousels, interactive buttons, location pins, and file attachments. Rich media is supported by RCS, WhatsApp Business, and Viber, and significantly increases engagement and conversion rates compared to text-only SMS.

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Bring every channel, campaign, and customer interaction into one place, with fewer tools and providers to manage.

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