Campaign Management

Launch campaigns in minutes, not days.

Bring campaign creation, messaging, audience data, and campaign review together in Bind Flow. AI-assisted content suggestions help speed up content creation while your team stays in control of the final message.

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Bind Flow campaign builder with audience, suggested copy, and approval steps, next to an RCS offer on a phone

Campaigns shouldn’t take a week of handoffs.

Build the audience, create the content, manage approvals, and launch from one place, without work getting stuck between tools or teams.


AudienceSelect or build the audience the campaign is intended for.	Get campaign copy started faster with AI assistance.
ContentCreate the message and prepare the content needed for the campaign.	Content suggestionsGet suggestions while you write the campaign message, then choose what you want to use.
ChannelsPrepare the campaign for SMS, RCS, WhatsApp, or Viber through Customer Messaging.	Edit before you sendReview and change the suggested copy so the final message stays yours.
ApprovalReview and approve the campaign before it goes live.	Use the approved versionUse the final content as part of the same campaign workflow rather than moving it between tools.
Schedule or launchChoose when the campaign should go live. Launch it now or schedule it for later.

Audience

Select or build the audience the campaign is intended for.

Get campaign copy started faster with AI assistance.

Content

Create the message and prepare the content needed for the campaign.

Content suggestionsGet suggestions while you write the campaign message, then choose what you want to use.

Channels

Prepare the campaign for SMS, RCS, WhatsApp, or Viber through Customer Messaging.

Edit before you sendReview and change the suggested copy so the final message stays yours.

Approval

Review and approve the campaign before it goes live.

Use the approved versionUse the final content as part of the same campaign workflow rather than moving it between tools.

Schedule or launch

Choose when the campaign should go live. Launch it now or schedule it for later.

Build audiences from your customer information

Use customer information and campaign criteria in Bind Flow to define who should receive the campaign, see who meets the criteria, and use that audience directly without rebuilding the list elsewhere.

Build the audience
Use customer information and campaign criteria to define the group you want to reach.
See who is included
Know which customers meet the criteria before the campaign goes live.
Use it in the campaign
Move from audience selection into content and campaign setup without rebuilding the list elsewhere.

Version A

One version of the message or offer.

Version B

A second version with the element you want to compare changed.

Test the message before the full send

Create different versions of campaign content and compare how they perform before deciding what to use for your entire audience.

Run campaigns for different stages of the customer relationship.

Use Campaign Management for onboarding, promotions, reminders, retention, and re-engagement, adapting the audience and content to what each campaign needs to achieve.

Onboarding
Promotion
Reminder
Retention
Re-engagement

See campaign performance while it is running.

Follow key campaign activity as messages go out, so you can see how the campaign is progressing without waiting for a separate end-of-campaign report.

Sent

Messages sent as part of the campaign.

Delivered

Messages successfully delivered.

Read

Messages read where read tracking is supported.

Engaged

Customer actions such as clicks, replies, or other tracked interactions.

Explore deeper campaign and channel performance in Customer Engagement Analytics